HelpExpress Description:
HXDL AL is part of an automated helpdesk
software called Aveo Attune. HXDL AL downloads
and runs a file called hxiul.exe. Hxiul.exe sets
up an uninstall entry in the control panel
("add/remove programs") which can be
used to remove HXDL.EXE. This is unconfirmed
since there are reports that it will reinstall
itself upon removal, a signature indication of a
trojan. Attune is billed as a "revolutionary
service" that provides targeted "Intelligram
messages." These messages are said to
provide the user with information about products,
services, or common computer problems. Attune
runs quietly in the background and automatically
updates it's "Intelligrams" when the
user is connected to the Internet.
Also known as: Aveo Attune, HXDL,
WIN32/HXDL AL
HelpExpress Automatic Removal:
Using Spyware Doctor
to detect and remove HelpExpress AUTOMATICALLY!
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HelpExpress Manual Removal:
Hxiul.exe sets up an
uninstall entry in the control panel ('add/remove
programs') which can be used to remove HXDL.EXE.
Alternatively:
Run MSCONFIG - > Startup - Uncheck
AttuneClientEngine (this will prevent HXDL.EXE
from being re-downloaded. Delete all HXDL.EXE
files and rmdir alset and all subdirectories.
CAREFULLY edit the Registry to remove the
appropriate keys for HXDL.EXE under
HKEY_CURRENT_USER, Software: 'Alset, HX,
HXDL'
More
Removal Instructions for Adware/Spyware Programs -
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